Privacy Policy

PRIVACY POLICY

Version applicable as of February 2nd, 2025

1. INTRODUCTION

This Privacy Policy (“Policy”) describes how MB Reloe (trading as LeanCaps, hereinafter referred to as the “Company,” “We,” “Us,” or “Our”) collects, uses, discloses, and stores your personal information. It also outlines your rights under applicable laws such as the EU General Data Protection Regulation (2016/679) (“GDPR”).

By using Our services or visiting Our Website, You agree to the terms outlined in this Policy. Updates to this Policy may occur periodically, and the most recent version will be available on Our Website.

For any questions regarding this Policy, you may contact Us at:

MB Reloe
Address: Didžioji g. 18, Vilnius, Lithuania
Email: hello@leancaps.com

2. INFORMATION WE COLLECT AND PURPOSES

We collect your information for the following purposes:

2.1. To Process Your Orders

Relevant Information Collected:

  • Name, delivery address, phone number, email address
  • Payment details (including paid purchase price, currency, credit card brand/type)
  • Device information, IP address, and order details

Legal Basis: Contractual necessity (Art. 6(1)(b) GDPR)

Storage Period: 10 years following the transaction.

2.2. To Ensure Website Security and Improvement

Relevant Information Collected:

  • IP address, device ID, browser type, activity logs, and country information

Legal Basis: Legitimate interests (Art. 6(1)(f) GDPR)

Storage Period: 1 month after Your last Website use; 10 years for blacklist-related data.

2.3. To Provide Customer Support

Relevant Information Collected:

  • Name, email address, phone number, inquiry details, order ID, and attachments

Legal Basis: Consent (Art. 6(1)(a) GDPR)

Storage Period: 10 years from your last inquiry.

2.4. For Marketing and Advertising

Relevant Information Collected:

  • Name, email, phone number, IP address, order history, and interaction with ads

Legal Basis: Consent and legitimate interests (Art. 6(1)(a) and Art. 6(1)(f) GDPR)

Storage Period: 5 years unless you opt out.

2.5. For Social Media Interactions

Relevant Information Collected:

  • Name, email, profile picture, messages, comments, and engagement data

Legal Basis: Consent (Art. 6(1)(a) GDPR)

Storage Period: 10 years from your last interaction.

2.6. To Comply with Legal Obligations

Relevant Information Collected:

  • Name, address, payment details, invoices, and compliance-related documentation

Legal Basis: Legal obligations (Art. 6(1)(c) GDPR)

Storage Period: 10 years following the transaction.

2.7. To Defend Legal Claims

Relevant Information Collected:

All information relevant to legal proceedings

Legal Basis: Legitimate interests and legal obligations (Art. 6(1)(f) and Art. 6(1)(c) GDPR)

Storage Period: Duration of the legal process and 3 years following resolution.

3. SHARING YOUR INFORMATION

We may share your information with the following categories of recipients:

  • Accounting and Audit Providers: To fulfill statutory requirements (EU-based).
  • IT Service Providers: For cloud hosting and communication (Worldwide).
  • Shipping Providers: To deliver products (Worldwide).
  • Marketing Providers: For direct marketing campaigns (Worldwide).
  • Legal Advisors and Authorities: To comply with legal obligations (EU-based).

When transferring data outside the EEA, we ensure adequate safeguards such as EU Standard Contractual Clauses.

4. YOUR RIGHTS

You have the following rights regarding your personal information:

  • Access: Request details of the personal data We hold about You.
  • Rectification: Correct any inaccuracies in Your information.
  • Deletion: Request deletion of data where permissible by law.
  • Restriction: Restrict data processing under specific conditions.
  • Portability: Receive a copy of Your data in a portable format.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Revoke any consent provided.
  • Complaint: File a complaint with a supervisory authority.

To exercise these rights, contact us at hello@leancaps.com.

5. COOKIES

We use cookies to enhance your Website experience. These include:

  • Necessary Cookies: Essential for basic functionality.
  • Analytics Cookies: To analyze Website usage.
  • Marketing Cookies: To provide targeted advertisements.

You can manage cookie preferences via your browser settings. Refer to the help sections of browsers like Chrome, Firefox, or Safari for detailed instructions.

6. DATA PROTECTION OFFICER

For questions or concerns about this Policy, contact Our Data Protection Officer:

Email: hello@leancaps.com

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